Following the success of our events last year, Mindbeat is excited to announce our upcoming virtual event on 27th February, and we’d love for you to join us!

We aim to bring L&D Managers together to discuss pressing workplace challenges. This event will provide a collaborative, supportive environment where we’ll explore innovative solutions to help create healthier, more productive organisations.

While Mindbeat is a learning and development supplier, this event focuses purely on learning, discussion, and networking—no sales pitches here!

Event Details

Topic: The Burnout Cure: Strengthening Workplace Relationships

Date: Thursday 27th February (Virtual Event)

Timings:

12:00 – 12:30: Lunch / Networking in Small Rotating Groups

12:30 – 13:00: Introductions and a Short Talk on the Topic

13:00 – 13:15: Break into Small Group Discussions

13:15 – 13:25: Regroup and Discuss Findings

13:25 – 13:30: Closing Remarks

Optional lunch delivered to your office or home (up to the value of £10).

During our short talk, we’ll uncover:

  • How unresolved workplace relational dynamics (Relationship Debt) accelerate burnout.
  • What burnout costs organisations—and why traditional interventions fall short.
  • Practical strategies to rebuild trust, equity, and team resilience.

This is an excellent opportunity to connect with peers, learn new approaches, and collaborate on tackling shared challenges.

To reserve a place please respond to Juliet Halliday @ [email protected]

A new year often brings change, which can be unsettling and requires strong, focused leadership. We asked five Mindbeat coaches what they would say to leaders being asked to implement transformation as part of organisational strategy in 2025. This is what they had to say. 

Mindbeat coach, Pam Kingsland

My top tips for driving a meaningful transformation are to ensure you start with defining a clear, compelling vision that resonates with all stakeholders. This vision should encapsulate the desired future state and guide all transformation efforts. It is also crucial to involve key stakeholders from the beginning. Their input, support, and buy-in are essential for successful transformation. Regular communication and transparency can help build trust and collaboration.

Where possible, use data to drive decisions. Gather insights from various sources to understand current challenges, identify opportunities, and measure progress. Data-driven strategies are more likely to be effective and sustainable. Ensure you retain flexibility and develop a flexible plan to adapt to changing circumstances. Set short-term goals to achieve quick wins, but remain open to adjustments as new information emerges.

Crucially, foster a culture of empowerment where employees feel valued and motivated to contribute. Provide the necessary resources, training, and support to enable them to drive transformation initiatives. Embrace a mindset of continuous improvement. Regularly assess and refine strategies, processes, and practices to ensure ongoing growth and development.

Finally, celebrate successes! Recognise and celebrate achievements, both big and small. Celebrations can boost morale, reinforce positive behaviour, and maintain momentum throughout the transformation journey.

Mindbeat Coach, Gill Simpson 

When leading change, we often focus exclusively on the future, inspired by the possibilities and eagerness to engage others with a vision of what lies ahead. However, this can lead us to overlook an essential aspect: acknowledging what people are being asked to give up and leave behind. 

Without addressing what is ending, individuals may remain attached to existing ways of doing things, relationships and dynamics. If they feel ‘forced’ into new approaches, these attachments may resurface later, manifesting as resistance, defensiveness, and frustration. 

Take time to reflect—both as a leader and with your teams—on what is coming to an end and what needs to be let go of. What would a thoughtful and meaningful ending look like for this chapter? 

Only by fully closing one chapter can you release the energy needed to move forward into the next.

Mindbeat coach, Colleen Lightbody

In December I travelled to Antarctica, the coldest, driest, highest, windiest, most inhospitable and most beautiful continent on the earth, To get there, you have to cross the feared and treacherous Drake Passage. A two-day crossing over a stretch of wild water (pictured) facing the ‘Roaring Forties’, ‘Furious Fifties’, and ‘Screaming Sixties’ (40, 50 and 60 degrees latitude), swift currents and colossal waves. Fortunately, we had an unflappable captain. Captain Todd McBain.

2025 already feels like being on the Drake Passage. Dramatic and rapid tech advancements, unexpected shifting social norms, significant global challenges and complexity – if ever there was a moment that demands leadership, this is it.

Change requires wise navigation, is your leadership transformative, survivalist, or disastrous? Over 800 ships have met their demise in the Drake.

The human brain is wired for predictability and efficiency. When faced with the unprecedented pace of 2025, the brain can perceive change as a threat, triggering the amygdala’s fight-or-flight response.

Great Leaders never underestimate the impact that uncertainty has in creating primitive brain responses (think global pandemic and the shutting down of entire countries). So be like Captain McBain:

* Create Psychological Safety – open and reassuring communication from the bridge.

* Harness Neuroplasticity – he expected open and courageous mindsets to face the challenge

* Lead with Vision – we were constantly reminded of the magnificence of the destination

* Teamwork and bonding – we were encouraged to talk, support and feel like we owned a collective identity facing the dragon.

Captain, our Captain, transformed our experience of the Dreadful Drake! Be that Captain of your ship this year.

Mindbeat coach, Anita Sauvage

Leaders are the architects of an organisation’s future and that’s why they need to set a meaningful tone for its transformation path.

One element that will influence success is their ability to communicate the ‘what’, “why” and ‘how’ in a clear and understandable way. Without it, one might not get the employees’ buy-in.

Collaboration is also crucial to achieve great results. Encouraging cross-functional collaboration and enabling risk-taking will support a sense of belonging and promote harmony. This is an integral part of a transformational process.

But above all, leaders need to show that they are authentic and empathic (the foundations of Emotional Intelligence). A research by the Harvard Business Review found that leaders with high emotional competency are six times more likely to carry out successful transformation projects within their organisations. Their ability to manage emotions helps to improve communication, collaboration, but also conflict resolution or resistance to change.

Emotionally intelligent leaders know how to listen, inspire, create trust, guide and support their teams through the change process. They foster a more harmonious and motivating working environment, which is vital to create a meaningful and successful transformation.

Mindbeat coach, Gerard Delagarde

Having decided what change to aim for, leaders then have to drive it.  Arguably, that’s what they’ve always done – so why will the second quarter of this century require a different approach?  

Above all, because of digital technology. Whilst that’s not new, the reach and capacity of AI, machine learning, and automation will present new opportunities and risks, significantly surpassing even 2024. Leveraging the opportunities will be part of most businesses’ transformational goals.  It should also be part of how they drive those goals – as a tool for agile innovation and enhanced communication, informed decision-making, and evaluation of progress.  

The leader’s role is to develop, inspire and empower others to identify and implement such enhancements. Managers can’t assume that everyone understands the potential of AI for example, even amongst young people. This means (a) encouraging growth mindsets by promoting continuous learning and investing in employee development programmes and (b) creating an environment where creativity and experimentation are valued.  

What will distinguish transformational leaders is their ability to do all the above, including using AI, whilst still communicating with human empathy and authentic passion.   

Mindbeat coach, Tariq Janmohamed

Support the emotional journey during the transformation.  Even if people are bought in and support the change in principle, they will likely experience a range of emotions during the transformation before finally accepting and succeeding in the new environment (or in some cases deciding to leave).  Acknowledging and supporting those emotions therefore eases the transformation journey.  This can be done in a variety of ways including facilitated plenary sessions, smaller group sessions or if necessary, one-to-one support.

Generate short-term wins.  If people see some of the benefits of transformation quickly then it will likely lead to a virtuous cycle in which the change can be more easily, swiftly and successfully instituted.

 

Did you know that 15-20% of employees worldwide are neurodiverse? Despite this, many still face significant challenges in workplaces that aren’t designed with their needs in mind.

“People aren’t well-informed about neurodivergence,” says neuroscientist-turned-executive-coach, Vida Skreb. “Most people aren’t educated on the topic. They need the right support and tools to help them understand it better.”

Drawing on her scientific expertise and personal experience as a neurodivergent person, Vida coaches companies on building environments where neurodivergent employees can truly thrive. 

In this Q&A, she shares practical insights into how businesses can create inclusive workplaces where everyone can do their best work and enjoy the benefits of a more diverse, engaged team.

How would you describe neurodivergence in simple terms?

Neurodivergence is just a natural variation in how human brains are built, and it’s genetic. It’s not a problem or disorder, it’s a different way of processing the world. The key thing to understand is that neurodivergent individuals often have ‘spiky profiles’, meaning they excel in certain areas but may find others more challenging. For example, someone might have extraordinary creative thinking but struggle with starting tasks.

What challenges do neurodivergent people face in the workplace?

Around 15-20% of people are neurodivergent, so while it’s a large group, it’s still a minority. That means the world – including workplaces – isn’t typically designed with them in mind.

Neurodivergent individuals often have to adapt constantly, which can be exhausting. It’s a bit like living in a foreign country, speaking a foreign language, all of the time. This ‘masking’ process can lead to feelings of shame, misunderstanding, and burnout.

Can you share an example of a situation where you have faced challenges in the workplace as a neurodivergent person?

Hot desking was very difficult for me. I was completely disoriented. The noise, people passing by, and not knowing where my things were made it hard to focus and work. I ended up secretly going home to do the work, and then coming back for client meetings. I was lucky to live close enough to make that possible. But I didn’t feel comfortable admitting that I couldn’t work in a hot desking situation. The embarrassment of saying that was huge. This shows how some things that may seem easy for others can be incredibly difficult for neurodiverse people.

What are some simple adjustments workplaces can make to support neurodivergent employees?

Adjusting for neurodivergence doesn’t need to be expensive or complicated. Quite often, it’s minor things that need to be a little bit different to make life much easier, such as:

  1. Provide noise-cancelling headsets and quieter workspaces for those with sensitivity to sound
  2. Avoid harsh fluorescent lighting or create areas with adjustable lighting for those sensitive to light
  3. Encourage open communication.  People must feel safe enough to share their needs without fear of judgment. Once that communication is open, you can make tailored adjustments that don’t require significant effort or resources.

How can coaching help neurodivergent individuals and their teams?

Coaching is helpful on two levels:

  1. It helps neurodivergent individuals develop self-awareness and self-acceptance, reducing the shame they might feel from being misunderstood or judged.
  2. It provides practical strategies to harness their strengths while managing challenges. This might include using specific apps, adjusting workflows, or finding ways to work that align better with their natural preferences.

How can leaders create a culture that supports neurodivergent employees?

It all starts with understanding and acceptance. A workplace culture that encourages open communication, curiosity, and non-judgment is essential. The goal isn’t to focus on labels but to understand how individuals work best.

Ask individuals about their needs, trust their responses, and don’t assume difficulties are exaggerated. Neurodivergence doesn’t always look like what we expect. Once leaders embrace this, they can unlock the full potential of their neurodivergent team members, leveraging their creativity, innovation, and unique strengths to benefit everyone.

Many companies still hesitate to hire neurodivergent individuals. What would you say to them?

There’s a reason we’re all a little bit different, each of us has something unique to contribute to the whole. Everyone brings a different perspective and strength. If leaders can leverage those strengths and build good communication, rather than trying to make everyone fit in and conform, there’s a huge benefit for both the organisation and its culture.

How can companies make the recruitment process more inclusive for neurodivergent candidates? 

I think it’s about running the whole process through the lens of neurodivergence. Things that help include:

  1. Using clear, direct language,
  2. Setting clear role expectations
  3. Highlighting that the workplace is welcoming and open to discussing neurodivergence, even though many people may choose not to disclose it.

When it comes to interviews, not everyone has the skill set to perform well in them. The same goes for tests. Consider practical assessments or work assignments instead to see if the person can actually do the job. This way, you’re focusing on their ability to perform the role, rather than how they might present in an interview or test. 

Does remote working make things harder for neurodivergent people?

The answer is yes and no. For many neurodivergent people, flexible working is beneficial because it allows them to adjust their environment, social needs, and tasks, helping them do a great job with that little bit of freedom. However, some people really need the buzz of the office, the connection, communication, and the ability to ask for help and build relationships. So, it’s all about figuring out what works for each person and navigating the workplace to optimise for it.

The start of a new year is a great time to motivate and energise teams. Any tips for doing this effectively?

Absolutely, what’s often overlooked is not leveraging strengths. Generally, we’re used to looking for what’s not working instead of strengthening what is working.

So I think in motivating others, there’s something in really picking up on what they are great at, what they are interested in, and honing those skills.

Any final thoughts for companies and leaders wanting to create a more inclusive workplace?

Adjusting for neurodivergence doesn’t have to be complicated or expensive. Often, it’s about small changes and creating an environment where everyone feels safe to be themselves.

When you prioritise understanding, communication, and flexibility, the benefits – for individuals and the organisation – are immense.

Our experienced trainers and coaches can help neurodiverse people flourish in your organisation. Get in touch to find out how. 

Mindbeat was proud to support Save the Children UK’s Christmas Jumper Day 2024.

Didn’t we all look fabulously festive!

To find out how your workplace can make the world a better place with a sweater on, visit: https://lnkd.in/dch_AGW

Game Lounge has embarked on a dynamic new initiative designed to empower the outstanding visionaries who guide teams at the top iGaming affiliate.

Developed in collaboration with business coaching experts at Mindbeat, the THRIVE Leadership Programme combines cutting-edge insights with practical, interactive training, to equip leaders at all levels in the organisation with the skills to support high-performing teams in the fast-paced, ever-evolving world of iGaming.

Through THRIVE, Game Lounge aims to redefine excellence in leadership, paving the way for an innovative and agile future at the company. Rooted in its core values of innovation, inclusivity and growth, it will ensure ambitious Game Loungers are ready to lead by example, embrace change and continuously develop themselves and their teams.

The THRIVE Programme kicked off earlier this year with an initial vision-setting phase, where Game Lounge’s C-Suite worked closely with Mindbeat – a pioneer in psychology-driven coaching and consulting – to establish clear expectations, cultural shifts and success metrics.

Following these foundational sessions, THRIVE will roll out in three phases to ensure a well-rounded learning experience, with opportunities for both group learning and individualised coaching. Directors will begin their development journey this year, to be followed by Heads of Departments in January, with the final phase launching in April 2025 for all remaining leaders at Game Lounge.

Each phase will cover the same core training modules including Setting Up for Success, Empowered & Engaged Teams, Get to Know Your Team and Coach for Performance, combining masterclasses, one-on-one coaching sessions and three-way coaching to support the unique strengths and goals of each participant. Transparency, accountability and agility are also integral skills nurtured through the programme, aiming to shape leaders who can adapt, embrace diversity, communicate with confidence and inspire high performance through collaboration.

“THRIVE is more than just training; it’s an investment in our leaders, empowering them to take charge, build collaborative teams and drive Game Lounge forward,” shares Agnieszka Pawinska, HR Executive at Game Lounge. “We’re setting a new standard for leadership within Game Lounge, ensuring that every team member is not only prepared for challenges, but thrives in every situation.”

Categories
News

Mindbeat awarded ISO 27001

19 December 2024

Mindbeat is delighted to announce that it ends the year as ISO 27001 certified.

Mindbeat’s digital coaching platform has been assessed and certified to enable organisations to globally upskill leaders, retain talent and improve employee wellbeing in accordance with the internationally recognised standard for information security management systems. 

Mindbeat co-founder and CEO Elisa Krantz said: “ISO 27001 provides us with a framework to establish, implement, operate, monitor, review, maintain, and improve our information security processes. Its primary goal is to protect the confidentiality, integrity, and availability of information by addressing risks to sensitive data.

“By becoming ISO 27001 certified, customers can feel confident in our commitment to data security and our overall operational efficiencies.”

Mindbeat will host its next discussion forum on 28 November and you’re invited!

We know in-person breakfast events don’t work for everyone, so we’ll run a virtual one at midday on 28 November. You’ll have the option to have lunch delivered to your home/office, so you don’t miss out.

We aim to bring together like-minded individuals to discuss topics relevant to our community. We’ll create a supportive environment for you to share your challenges and collaboratively explore solutions. While Mindbeat is a learning and development supplier, we won’t promote our services during the event.

Topic: Creating strategies to strengthen the leadership fundamentals within our organisations

Date: 28th November (Virtual Event)

Timings:
12:00 – 12:30: Lunch / Networking in Small Rotating Groups
12:30 – 13:00: Introductions and a Short Talk on the Topic
13:00 – 13:15: Break into Small Group Discussions
13:15 – 13:25: Regroup and Discuss Findings
13:25 – 13:30: Closing Remarks

Optional lunch delivered to your office/home (up to the value of £10.)

Chatham House Rules.

We would be delighted to have you with us! Please let us know if you can attend by emailing [email protected]. Alternatively, please feel free to let us know if there’s someone you would like to invite from the team.

World Metal Health Day took place earlier this month, themed around workplace mental health. Mindbeat’s partnerships director, Val Kessell, looks at the role of group coaching in fostering a supportive and empathetic work environment. 

In recent years, mental health has emerged as a central focus in workplace wellness. Poor mental health can affect productivity, engagement, and overall job satisfaction. So, fostering a culture that prioritises mental health is not just beneficial for employees, but for an organisation as a whole. 

Group coaching, in particular, is an effective tool to help both leaders and employees cultivate a supportive and empathetic work environment. According to the International Coaching Federation, group programmes can transform team dynamics, drive a positive workplace culture, and provide an ROI (return on investment) of up to seven times the cost. 

Understanding workplace mental health

Workplace mental health encompasses the emotional, psychological, and social well-being of employees. It influences how individuals think, feel, and behave. When employees experience good mental health, they are more likely to handle work stress effectively, maintain positive relationships with colleagues, and contribute productively. Conversely, poor mental health can lead to burnout, decreased productivity, and absenteeism.

The modern workplace is fast-paced, competitive, and often stressful. This makes it crucial to create environments where mental health is openly discussed and actively supported. Yet, many employees, particularly target-orientated employees, may feel uncomfortable speaking about their mental health concerns due to a fear of being judged.

Group coaching provides a structured environment where employees and leaders can come together to build supportive relationships, improve communication skills, and address mental health concerns collaboratively. 

Unlike one-on-one coaching, group coaching involves small groups of individuals working through common challenges together. It encourages open dialogue, trust, and shared problem-solving, which are all vital components of a positive workplace culture.

Effective and empathetic communication

One of the primary benefits of group coaching is its focus on communication, both from leaders and between colleagues. Communication in the workplace is often task-oriented, leaving little room for emotional and empathetic interactions. Group online coaching sessions, however, emphasise the importance of both effective and empathetic communication, which is crucial for addressing mental health.

Leaders and employees alike are taught to listen actively, express understanding, and communicate in ways that promote emotional safety. For instance, instead of reacting to stress or conflict with frustration or impatience, leaders can learn to approach situations with empathy, asking open-ended questions and offering support where needed.

Empathetic communication encourages employees to voice their concerns without fear of judgment, helping to create an environment where mental health challenges can be addressed before they escalate. It also fosters mutual respect and understanding, both of which are key to building trust within teams.

Spotting signs of mental health issues

A crucial aspect of mental health awareness is learning how to recognise when a colleague may be struggling. Digital coaching can provide leaders and employees with the tools to spot early signs of mental health issues in themselves and others.

Some common signs include:

  • Withdrawal from colleagues or a noticeable decrease in social interaction.
  • Changes in work performance, such as a drop in productivity, missed deadlines, or increased absenteeism.
  • Emotional changes, such as irritability, mood swings, or uncharacteristic behaviour.
  • Physical symptoms, including fatigue, headaches, or frequent illness, may indicate stress or burnout.

Group coaching often focuses on raising awareness of these signs and discussing strategies for supporting a colleague in a non-invasive, respectful manner. 

Leaders are trained to approach the individual privately, offering help rather than making assumptions. Creating an open culture where employees know they are supported is crucial in managing workplace mental health effectively.

The benefits of group coaching for leaders

Leaders play a critical role in setting the tone for workplace culture. Through coaching, they can develop the emotional intelligence necessary to manage their teams more effectively. 

Group coaching helps leaders:

  • Improve emotional regulation: Leaders learn how to manage their own emotions in stressful situations, preventing reactive behaviour that can negatively impact team morale.
  • Develop active listening skills: By learning how to truly listen to employees’ concerns, leaders can address issues before they become larger problems.
  • Foster inclusivity and trust: Leaders who are empathetic and supportive create an environment where employees feel valued and respected. This inclusivity strengthens team cohesion and fosters open communication.

Group coaching also encourages leaders to model vulnerability and self-care, which normalises the idea that everyone, including those in leadership roles, can experience mental health challenges. This can reduce the stigma surrounding mental health and encourage employees to seek help when needed.

Creating a positive and safe workplace culture

Group coaching fosters a workplace culture where mental health is valued and protected. This culture encourages open communication, reduces the stigma surrounding mental health, and provides employees with the tools they need to thrive. 

When both leaders and employees are equipped with the skills to communicate empathetically and address mental health proactively, it creates a workplace that feels safe, supportive, and conducive to both personal and professional growth.

Mindbeat held its inaugural L&D Manager Networking Event at the end of last month to help attendees create strategies to strengthen their leadership fundamentals. 

A dozen L&D Managers from brands such as Costa Coffee, the BBC, Bloomsbury and Linklaters attended the breakfast session to hear insight, research, and some of the innovations currently being trialled within organisations. 

Some of the latest research discussed during the event included McKinsey’s ‘Reimagining people development to overcome talent challenges’ report. It states that the most challenging imperatives to implement are ‘Providing a state-of-the-art learning experience’, ‘going leader-led’ and ‘empowering the learner’. 

Mindbeat’s two female co-founders Elisa Krantz and Joanne Payne showcased best practice examples of programmes that conquered these challenges, along with innovations like Deloitte’s use of AI, Walmart incorporating Augmented Reality into its leadership development training, and Standard Chartered’s Talent Market Place. 

Attendees then held group discussions around key issues and challenges and shared ideas and solutions. 

Mindbeat’s Joanne Payne says: “The energy in the group was great. Attendees appreciated spending time with other L&D Managers to discuss problems and challenges and hear ideas. We’re already planning a second one and I’m sure it will become a regular series of occasions where people can connect face-to-face.” 

According to Accenture’s Pulse of Change: 2024 Index, the rate of change affecting businesses has risen by 183% since 2019 and by 33% in the past year alone. This is not showing any signs of slowing down.

Whether you are a growth business, going through an M&A or downsizing, you need to regularly evaluate the skills of your leaders to ensure you have the right capabilities to lead your organisation, and to mobilise change at all levels. 

Times of change present an invaluable opportunity to ‘reset’ and think about whether the people you have today are the people you need to drive the future success of your business. And if not – what skills or behaviours do you need to build to bolster your organisation’s resilience and enable you to be successful in the next phase of your journey? 

At Mindbeat we are on a mission to address these questions by helping you evaluate the skills of your leaders and create customised yet scalable development interventions focused on activating measurable change which you can tie directly to organisational performance.

With this in mind, we’re offering you the opportunity to conduct a free skills assessment of your entire leadership population, using our proprietary ‘MyPulse’ whole-person diagnostic. 

It will involve a short 10 – 15 questionnaire conducted by ‘Sam’ our online AI coach. Once completed, your leaders will automatically receive a report of their leadership and management profile, strengths and development areas. 

We will also aggregate the results from this diagnostic into a company-wide report, which we will share with you during a free one-hour consultancy session, along with some advice and solutions to addressing any skills gaps we’ve identified.

We are making this offer available to the first 50 organisations who sign up before Friday 11th October 2024. 

Interested in learning more? Get in touch to discuss what this might look like for you.