On 27th February, we’ll be bringing together Learning & Development (L&D) managers for a virtual event to discuss one of the most pressing workplace challenges – burnout – and exploring ways to combat it. Here we look at what causes burnout, the warning signs and what you can do to help.

As workloads pile up and uncertainty continues, employees are feeling the pressure more than ever. With redundancies, tight budgets and constant change becoming the norm, the demand to do more with less has never been more real. The result? Exhaustion, disengagement, and a talent drain that businesses can’t afford to overlook.

L&D leaders have a key role to play in preventing burnout and creating a company culture that values well-being and balance. Recognising the early warning signs and taking proactive steps can make all the difference.

What’s causing employees to burn out?

Employees are facing a perfect storm of pressures, with multiple factors contributing to burnout across the workplace. Here’s a look at some of the causes:

Workloads spiralling out of control: Employees are being asked to do more due to redundancies and hiring freezes.

Budgets being squeezed: Tight budgets mean no extra hands to share the load.

Constant change and uncertainty: Restructures, shifting priorities, and economic stress create ongoing instability.

The ‘always-on’ culture: Technology has blurred the boundaries between work and personal life, making it harder to switch off – especially in remote and hybrid setups.

Lack of recognition: When hard work goes unnoticed, motivation drops.

Unclear priorities: Ever-changing goals and expectations leave employees feeling lost and overwhelmed.

The warning signs

Burnout doesn’t happen overnight, but the signs are often glaring once you know what to look for. Here are a few red flags:

Increased absences: More sick days or staff struggling to complete tasks on time.

Drop in productivity: More mistakes, slower work, and a general decline in quality.

Disengagement: A once-motivated employee becoming withdrawn or indifferent.

Emotional shifts: Rising frustration, anxiety, or tension in everyday interactions.

Avoidance of collaboration: Pulling back from meetings, team discussions, or projects.

Physical symptoms: Complaints of headaches, exhaustion, or sleep issues linked to stress.

What L&D leaders can do to help

L&D leaders aren’t just in a position to manage burnout when it happens, they can help build a workplace culture that prevents it. Here’s how you can lead the way:

Push for realistic workloads: Advocate for fair task distribution and challenge unrealistic demands.

Equip employees with time management skills: Help teams prioritise effectively to avoid overwhelm.

Encourage healthy boundaries: Create a culture where late-night emails and weekend work are exceptions, not the rule.

Train managers to recognise burnout: Provide leaders with the tools to spot stress and offer meaningful support.

Foster open conversations: Build an environment where employees feel comfortable discussing workload pressures.

Provide mental health support: Offer access to well-being resources, stress management training, and employee assistance programmes.

Recognise and reward effort: A simple ‘thank you’ or public recognition can go a long way in making employees feel valued.

By addressing burnout at its roots businesses don’t just retain talent, they create a culture where people can truly thrive. The cost of ignoring it? A workforce running on empty, with a business that suffers as a result.

Join us at our virtual event – The Burnout Cure: Strengthening Workplace Relationships – on 27th February from 12 pm to 1.30 pm (GMT) to learn more.

To secure your place, register here.

Johanna H. Lundgren, an ICF-certified executive coach with over 15 years of experience, will discuss her concept of Relationship Debt and its impact on employee burnout as part of our virtual event on 27 February. In this article, we introduce the idea, and how effective leadership ensures that  Relationship Debt doesn’t spiral out of control. 

Burnout has become a significant concern in the workplace, with alarming statistics highlighting its widespread impact. According to Mental Health UK’s Burnout Report 2025, 91% of adults in the UK reported experiencing high or extreme stress over the past year. One in five employees has taken time off work due to stress-related burnout, with younger workers (aged 18–24) being the most affected. Despite the severity of the issue, many employees remain hesitant to discuss their struggles with managers, which further exacerbates the problem.

While much of the discourse around burnout centres on excessive workloads, tight deadlines, and insufficient resources, Relationship Debt is a new concept that highlights a significant yet often overlooked factor: Interpersonal Dynamics. 

ICF-certified executive coach Johanna H Lundgren introduced the concept of Relationship Debt in her recent research paper, Relationship Debt and Its Impact on Employee Burnout in Private Western Technology Companies

She suggests that Relationship Debt accumulates when workplace conflicts, broken promises, and unfair treatment go unresolved, making it increasingly difficult for employees to trust and collaborate. Heavy workloads and emotional exhaustion further contribute, leaving little energy to foster positive relationships. 

When communication falters and trust diminishes, these issues escalate, resulting in stress, burnout, and disengagement. Over time, teams struggle, productivity declines, and the workplace becomes toxic. Addressing Relationship Debt promptly through open discussions and fair treatment encourages a healthier and more supportive work environment.

Unlike workload stress, which is immediate and quantifiable, Relationship Debt accumulates gradually. It manifests through persistent, unresolved interpersonal tensions, ignored feedback, and employees feeling undervalued or unheard. Initially, these conflicts may seem minor, but over time, their cumulative effect can lead to emotional exhaustion, cynicism, and disengagement—key precursors to burnout. 

Leaderships role in managing Relationship Debt 

Effective leadership ensures that Relationship Debt does not spiral out of control. In workplaces where leaders are proactive about resolving conflicts, fostering open communication, and creating an environment where employees feel valued and heard, the levels of Relationship Debt tend to be lower, and the risk of burnout is reduced. 

Leaders need to create an environment where employees feel comfortable expressing concerns, knowing that those concerns will be heard and addressed. When Relationship Debt is allowed to build, it erodes trust, and trust is the foundation of a healthy workplace culture.

Addressing Relationship Debt: A proactive approach

Addressing Relationship Debt is not just about employee well-being; it is a strategic imperative for organisations that aim to enhance productivity and sustain a healthy workplace culture. 

The good news is that Relationship Debt can be addressed, but it requires proactive leadership and a focus on rebuilding team trust and resilience. 

Johanna H Lundgren stresses the importance of early intervention – leaders need to tackle interpersonal conflicts before they escalate. This could involve regular one-on-ones, feedback sessions, or creating safe spaces where employees can voice concerns without fear of reprisal. 

Johanna H Lundgren will share more about how Relationship Debt impacts burnout and discuss practical strategies to rebuild trust and team resilience at our virtual event – The Burnout Cure: Strengthening Workplace Relationships, on 27th February from 12 pm to 1.30 pm (GMT).

To secure your place, register here.